At Corvias, our top priority is our residents and we remain committed to providing a gold standard level of service. In response to COVID-19, we plan to do everything in our power to connect with you virtually and assist in your health and well-being.

To assist during these times of isolation and social distancing, we have created the Ready, Set, Gold! Connecting Communities webpage as an all-encompassing resource that can be accessed through the Corvias Military Living site as well as the link above. This page gathers a variety of links providing helpful information, free and fun resources, and access to best practices in relation to COVID-19.  Be sure to check Facebook and Ready, Set, Gold! often for contests, virtual events and meet-ups happening in your community.

During the COVID-19 pandemic, you or another military family that you know may need assistance.  There are a wealth of resources designed to help support our military families.

Food Assistance

• Hunger Can't Wait
• Armed Services YMCA Food Pantry is open with some changes! In order to serve military families while remaining safe during COVID-19 we have moved the Food Pantry to an online order form with curbside delivery.  Learn more, including how to apply for support AND how you can support us in this effort, at https://bit.ly/3dyBtNF.
• Starting March 18, Fort Bragg School Nutrition Program will provide an opportunity for families to drive through and pick up meals for children ages 18 and under in their family.  This is free to families and open to all ranks.  Pick up time are Monday-Friday from 11AM-1PM.  Drive through only and available until all meals are gone.  Pick up sites are: Bowley Elementary School – Loading Dock, Randolph Street, Bldg 1-3346, Irwin Elementary School – Loading Dock, 91 Rhine Rd, Bldg B-6138, Gordon Elementary School (Linden Oaks) – Loading Dock, 4200 Percy Blvd, Bldg L-6323. For more information contact 910-907-0950 or 910-907-0336.

Financial Assistance

• North Carolina Department of Commerce's Unemployment Customer Call Center is experiencing high call volume. The fastest and most efficient way to file an unemployment claim is online. For additional information, please follow the link here.
• The VFW offers a wide range of assistance programs aimed at helping veterans of every generation. Whether that means providing free, professional help filing or appealing a VA claim, offering scholarships for post-secondary education or providing emergency financial relief when times get tough, the VFW is there for America's veterans.  Visit www.vfw.org for more assistance
• Operation Home Front provides financial assistance for overdue bills, repairs, or other critical family needs to active duty, deployed, a veteran, or are a wounded, ill or injured service member.  Visit here to check eligibility requirements.

Medical Services

• TRICARE Military Health System Nurse Advice Line - Available via telephone 24 hours a day, 7 days a week by calling 1-800-TRICARE (874-2273), select Option 1 - Online at www.mhsnurseadviceline.com

Social Connections

• The USO is counting the days until they can host events & programs outside and in person! Until then, they are happy to offer USO of NC virtual programming ! Please visit their website to view upcoming events, programs, and webinars that you can participate in from the convenience of your home.

Non Clinical Counseling

• The Steven A. Cohen Military Family Clinic continues to provide In-person appointments at the clinic.  Telehealth counseling is an option for clients who prefer social distancing but wants to start/continue treatment. For more information contact them via www.cohenclinic@capefearvalley.com or 910-615-3737.

As part of Corvias’ on-going efforts to respond to the COVID-19 pandemic, and to ensure your safety as well as that of our employees, we have adjusted our operations to include our community teams working remotely.  We will remain focused on delivering our gold standard of service to you, our residents.  We are continuously finding ways to maintain our connection to each of you while we temporarily move to virtual and digital operations and services. Although our physical offices are closed, our team members will still be available to serve you via computer, phone and virtual remote technologies.  Our hours will remain Mon-Fri from 8AM-PM; we are closed on Saturday and Sunday.  You can still reach your Community Center via email and/or phone.

Emergency work orders will continue to be responded to and can be called in 7 days a week, 24 hours a day via the work order hotline at 1-866-206-1365 (main post) and 1-866-908-2623 (Linden Oaks).

Virtual services via Skype, FaceTime or Videos will include:

• Maintenance assistance for current residents - This service only applies to select routine and preventative maintenance requests. We will continue to respond to urgent and emergency work orders.  
• Move-in inspections for incoming residents
• Move-out inspections for outgoing residents
• Leasing tours for prospective residents
• General questions posed to the resident services team

Thank you for your patience and understanding as we may need to continue to adjust our operations. We are committed to continuing to provide you a superior level of service during this challenging time.   We appreciate your feedback and it remains our honor to support you.

As a reminder, parking in the communities is for Resident, family, and/or guests.  Parking is authorized in the Resident’s driveway and other designated parking spaces only. When parking on the street residents need to ensure that they are still allowing for traffic, especially emergency vehicles, to access the street safely.

Parking is prohibited, except when complying with the directions of a law enforcement official or traffic control device, in any of the following places:

• Inside the home
• On a porch, on a deck
• On a sidewalk or patio
• In front of a driveway other than the Resident’s
• Within an intersection, within fifteen feet of a fire hydrant
• On a crosswalk or within twenty feet of a crosswalk at an intersection
• In yards or on grassed areas, in front of a rural mailbox
• At any place where official signs prohibit parking

For additional information or questions contact your Community Office.  Additional parking details regarding recreational vehicles such as boats, trailers, and RVs are available in the Resident Responsibility Guide.

Apply now! Spouses of active-duty service members are eligible to apply for $5,000 Scholarships for college. Applications are due May 8 and are available at corviasfoundation.org/apply-now.

Staying Safe On The Trails

While we work together to slow the spread of coronavirus by social distancing, going outside is not off limits. In fact going outside while maintaining the safe social distance of 6 feet between people is encouraged. However, the use of trails and public parks is up considerably. So how do you continue to enjoy the outdoors and maintain social distancing? Here are some tips:

• If your state, county, or park has a website or phone number to call, use it to educate yourself on the policies in relation to COVID-19 that may be in force at the location you plan on going to.  Many parks are utilizing social media to disseminate this type of information as well.
• Keep in mind most public parks are shutting down public bathrooms, water fountains, and play areas, so plan accordingly.
• As best you can remove yourself from the parking lot or trail head area as quickly as possible. These are high traffic areas, so avoid lingering. If the car next to you has its doors open, wait until their doors are closed and they are either away from their vehicle or safely inside, before exiting your car.
• Avoid dog parks, playgrounds, gazebos, common areas, picnic benches or other areas where groups tend to form.
• Do your best to avoid gathering in groups on the trail & maintain the 6 feet possible between you and others at all times. If it’s overcrowded, leave.
• Keep soap and water, hand sanitizer, or disinfecting wipes with you. Wash your hands or sanitize frequently.
• Do not touch your face. Avoid touching railings, trail markers, benches, and trash cans. If you have to use one, be sure to sanitize immediately afterwards.
• If you don’t feel well, stay home.

All scheduled community events hosted by Corvias are temporarily suspended. Don't let social distancing get you down. Join us on our Facebook page for some fun digital activities!